King Heights Academy Privacy Policy

1. Introduction

Welcome to King Heights Academy (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Toronto and Canada.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Educational Information: Information related to academic records, enrollment, and achievements.
• Payment Information: Credit card details and billing information (processed securely via third-party payment processors).
• Technical Information: IP address, browser type, operating system, and usage data (via cookies and analytics tools).
• Other Information: Any other information you voluntarily provide to us through forms, surveys, or communications.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To process enrollments, manage educational records, and communicate with you regarding our programs and services.
• To Improve Our Services: To analyze usage data and enhance our website and services.
• To Process Transactions: To handle payments and billing.
• To Communicate with You: To send updates, newsletters, and promotional materials (with your consent).
• For Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To Service Providers: To third-party vendors who perform services on our behalf (e.g., payment processors, IT services) under strict confidentiality agreements.
• For Legal Reasons: When required by law or to respond to legal processes.
• In Business Transfers: In connection with a business merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the Internet or electronic storage method is completely secure.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request access to your personal information and request corrections if you believe it is inaccurate or incomplete.
• Withdrawal of Consent: You may withdraw your consent for the collection, use, or disclosure of your information at any time, subject to legal and contractual restrictions.
• Opt-Out: You may opt out of receiving marketing communications by following the instructions provided in those communications.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect data about website usage. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.